Legal
Privacy Policy
Last updated:
1. Introduction
This Privacy Policy explains how Genie Social ("we," "us") collects, uses, and protects information when you use our Service. By using the Service you agree to this policy. See also our Terms & Conditions.
2. Information we collect
- Account: email, name, and sign-in details (including Google).
- Brand kits: business details, logos, colors, fonts, and contact info you add.
- Projects: prompts, uploads, captions, posters, reels, and related outputs.
- Billing: plan, credits, and payment references from Stripe. We do not store full card numbers.
- Technical: IP address, browser type, and error logs.
3. How we use information
- Provide and improve the Service.
- Secure accounts and prevent abuse.
- Process subscriptions and credit purchases.
- Generate content you request.
- Send account and support messages.
- Meet legal obligations.
We do not sell your personal information. We do not use your private project content to train our own AI models.
5. AI processing
Some features use third-party AI and media providers. We send only what is needed to complete your request. AI output may be wrong — review it before you publish.
7. Retention and deletion
We keep data while your account is active and as needed for the Service, disputes, and law. Delete projects in the app, or email support@genie-social.com to request account deletion.
8. Security
We use industry-standard safeguards, including encryption in transit and access controls. No system is 100% secure — protect your password and tell us if you suspect misuse.
9. Your rights
Depending on where you live, you may request access, correction, export, or deletion of your personal information. Contact support@genie-social.com.
10. Children
The Service is not for children under 13. We do not knowingly collect their information.
11. Changes
We may update this policy and will revise the date above. Material changes may get extra notice.
12. Contact
Genie Social
Email: support@genie-social.com