Legal

Privacy Policy

Last updated:

1. Introduction

This Privacy Policy explains how Genie Social ("we," "us") collects, uses, and protects information when you use our Service. By using the Service you agree to this policy. See also our Terms & Conditions.

2. Information we collect

  • Account: email, name, and sign-in details (including Google).
  • Brand kits: business details, logos, colors, fonts, and contact info you add.
  • Projects: prompts, uploads, captions, posters, reels, and related outputs.
  • Billing: plan, credits, and payment references from Stripe. We do not store full card numbers.
  • Technical: IP address, browser type, and error logs.

3. How we use information

  • Provide and improve the Service.
  • Secure accounts and prevent abuse.
  • Process subscriptions and credit purchases.
  • Generate content you request.
  • Send account and support messages.
  • Meet legal obligations.

We do not sell your personal information. We do not use your private project content to train our own AI models.

4. How we share information

We share information only with service providers who help us run the Service (hosting, auth, AI/media processing, email, analytics, and Stripe), and with authorities when required by law. If you publish content to a social network, that platform receives what you share under its own policy.

5. AI processing

Some features use third-party AI and media providers. We send only what is needed to complete your request. AI output may be wrong — review it before you publish.

6. Cookies

We use cookies to keep you signed in and protect the Service. Disabling essential cookies may break sign-in.

7. Retention and deletion

We keep data while your account is active and as needed for the Service, disputes, and law. Delete projects in the app, or email support@genie-social.com to request account deletion.

8. Security

We use industry-standard safeguards, including encryption in transit and access controls. No system is 100% secure — protect your password and tell us if you suspect misuse.

9. Your rights

Depending on where you live, you may request access, correction, export, or deletion of your personal information. Contact support@genie-social.com.

10. Children

The Service is not for children under 13. We do not knowingly collect their information.

11. Changes

We may update this policy and will revise the date above. Material changes may get extra notice.

12. Contact

Genie Social
Email: support@genie-social.com